Work Place Conflict
Work Place Mediation is a confidential,informal voluntary process where s neutral party ( Mediator ) helps in resolving Conflicts between the employees and employer.
It is pertinent to point out that institutions ,Companies etc can resolve conflicts via this process instead of recoursing to litigation
Advantages Of. Work Place Mediation :
Preservation of relationships
Cost effective
Speedy Resolution of the matter
Through this process ,disagreements are prevented from.getting out to the public space to dent the the organisations positive attributes
WHAT IS INVOLVED IN WORK PLACE CONFLICT The people involved sit down with the mediator to discuss the conflict
The Mediator describes the purpose of Mediation and its goals
Each person gives his own view on the conflict without interruption from the other party . The mediator will not allow either party to.attack the other
The Mediator collates information by listening to all sides
The Mediator looks for a common ground for both parties towards an amicable settlement
Each party is encouraged to say what he or she will like the other to do or steps to take .
Parties reach an agreement and commit to make the changes needed to resolve conflicts
Work place can take many forms including employees grievances ,dispute between a Manager and an employee or.a personalty clash between colleagues
An unaddressed work place conflict can be a costly consequence to a business. It can diver the attention or focus from.theur day to day activity
Recognising conflict and taking an early action like Mediation can save time ,Money and stress; potentially costly disputes is avoided .
Personalty clashes are often difficult to sort out via litigation ( often refered to as grievance process in some quarters ) .
Mediation can also be applied in these instances :
Where there is perceived bullying or harrassment
Contractual disputes
Providing an Alternative to formal disciplinary grievance procedure
Rebuilding a working relationship.after s formal disciplinary / grievance process
Helping colleagues to form.effective working relationship ,where a personality clash arose
Work Place Mediation
It is instructive to note that in a work place conflict ,the Mediator works with all the parties to reach an agreed solution that is satisfactory to everyone involved
